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2021 Annual Report

Household WEEE

Ménagers 3

Key figures

tonnes collected
progression of collection
appliances collected

Study on sources to gain a better understanding of waste streams available for collection

The findings of the study concluded that the amount of household WEEE sources stood at 1.5 million tonnes in 2019, of which 52% is collected and treated by the authority approved WEEE industry.

The challenges in 2021 included developing telephone collection, developing partnerships to promote our solution in used mobile telephone take-back operations and improving user experience and the management of complaints.

In 2021 we launched, a new service free or charge to collect large household items from the home, upon appointment, via a platform connecting service providers. We developed this service in order to accelerate the handling of large equipment having a high reuse potential.

In 2021 we wanted to offer a new intermediation service in which we play a trusted third party. Thanks to the solution we enabled those holding household and professional WEEE to contact referenced service providers.


Breakdown of collection by source

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Progression of streams collected (thousands of tonnes)

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Collection rate per stream in %

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Progression in collection activities

Household WEEE collection has increased by 14% compared to 2020.

Click on + to see progression in collection since 2006

Local authorities

Local authorities collected 332,871 tonnes of household WEEE for all 2,984 municipal recycling facilities in operation.


Retailers collected 136,174 tonnes of household WEEE from their 5, 712 collection points in operation.

SSE organisations

SSE organisations collected 19, 532 tonnes of household WEEE from their 196 collection points in operation.

Other channels

Other channels collected 176,277 tonnes of household WEEE from their 1,702 collection points in operation.